FAQ

Our collection includes carefully curated pieces across multiple categories: Accent Chairs, Bar + Counter Stools, Bar Carts + Bar Cabinets, Bedroom furniture, Beds, Benches, Bookcases + Shelving, Chaise Lounges + Daybeds, Coffee Tables, Console Tables, Desk Chairs, Desks, Dining Benches, Dining Chair Sets, Dining Chairs, Dining Tables, and more. Each piece reflects our commitment to timeless elegance and functional design.

Our furniture embodies sophisticated, timeless design with an emphasis on both elegance and functionality. We cater to discerning customers who appreciate transformative pieces that create extraordinary moments in their homes. Our collections are designed to serve as the foundation for memories, comfort, and lasting beauty.

Yes, we offer a variety of pieces suitable for different space requirements, from compact accent chairs and console tables to versatile benches and shelving solutions. Our collection is designed to transform living spaces of all sizes with the same attention to elegance and functionality.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security. Our checkout process is designed to be as seamless and sophisticated as our furniture designs.

Yes, we ship globally to bring exceptional furniture to discerning customers worldwide. However, please note that we are unable to deliver to certain remote locations and parts of Asia. During checkout, our system will automatically verify if we can deliver to your address.

Yes, we offer complimentary shipping on orders of $50 or more. This reflects our belief that luxury should be accessible and allows you to invest more in pieces that will create extraordinary moments in your home.

We offer two shipping options to suit your needs:

Standard Shipping: Via DHL or FedEx – 10-15 business days after shipment – $12.95
Free Shipping: Via EMS – 15-25 business days after shipment – Free on orders of $50 or more

All orders undergo 1-2 business days of processing time where we ensure every piece meets our quality standards before carefully packaging it for shipment.

Yes, once your order ships, you will receive tracking information. If you need assistance tracking your order, our customer service team is here to help at [email protected].

Our premium carriers (DHL and FedEx) will typically attempt delivery and leave a notice with instructions for rescheduling or pickup. For EMS deliveries, similar procedures apply. We recommend checking the specific carrier’s policy for unattended deliveries in your area.

We want you to be completely satisfied with your Lulu And Georgia pieces. If for any reason an item doesn’t meet your expectations, we offer a 15-day return policy from the date of receipt. Our customer service team is here to ensure your experience remains exceptional even after delivery.

Please contact our customer service team at [email protected] to initiate a return. We understand that every delivery is part of your home’s story, and we’re committed to resolving any issues with the same attention to elegance that defines our collections.

Please contact our customer service team for specific details about return fees, as policies may vary depending on the circumstance and item condition. We aim to handle each situation with care and understanding.

Our customer service team understands that every delivery is part of your home’s story. If you have questions about shipping, need to track an order, or require any assistance, please contact us at [email protected].

While we don’t specify exact hours, our team is dedicated to providing timely responses and exceptional service. We typically respond to inquiries within 1-2 business days, reflecting the same attention to detail we apply to our furniture collections.

Our primary presence is through our online store at luluandgeorgiahome.com. Our company address is 610 Utica Ave, Brooklyn, US 11213, but we recommend shopping through our website for the full collection and global accessibility.